Home Care Connect

Home Care Connect gives you the tools and support to safely manage your health from home.

Through an easy‑to‑use tablet and wireless devices, your daily health information is securely shared with our 24/7 virtual care team. Our registered nurses review your data, reach out if something looks concerning and connect with you through simple face‑to‑face video calls when needed. With Home Care Connect, you can stay safe, avoid unnecessary ER visits and recover comfortably where you feel most at ease.

Most importantly, this responsive, round-the-clock support has saved lives.

How It Works

• Patients receive an easy-to-use tablet and wireless medical devices, including a user-friendly blood pressure cuff, scale and pulse oximeter. A nurse provides step-by-step training on the equipment.
   
• Each day, patients follow simple guided prompts to record health readings and any symptoms they may be experiencing. Questions are tailored to their specific condition – for instance, patients with COPD will be asked to report on their breathing.
   
• Data streams securely in real time to Trinity Health At Home’s 24/7 Virtual Care Center, where licensed Trinity Health At Home RNs review the data and proactively address any concerning changes.
   
• Patients can easily and instantly video chat with nurses through the tablet, like using FaceTime. Physicians and family members can also join these calls.

Transforming At-Home Care

Home Care Connect empowers patients by providing the tools and education to confidently manage their health at home, while our caring nurses monitor their progress in real time. This personalized approach enables life-changing, in-the-moment interventions.

Our secure remote technology, paired with an attentive clinical team, delivers unparalleled at-home care with improved outcomes.

• Healthier at home: Since 2017, our program has reduced 30-day readmissions from 13% to 9.4%, helping patients avoid disruptive hospital returns and focus on recovery in their homes.
   
• High patient satisfaction: In surveys, 94% of patients expressed satisfaction with the program, highlighting the personalized support and independence it provides.
   
• Consistently knowledgeable care: 96% of patients found our dedicated remote nurses helpful and knowledgeable.
   

Learn More about Home Care Connect